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We use DHL and Postal Service for all international deliveries. The orders usually are dispatched within 48 hours from the order date (But some special order will take 5 to 7 days). After the goods are dispatched, we will provide you a tracking number for tracking online immediately. The shipping usually takes around 7-15 days for door to door delivery.

Insurance
You don't need to pay extra money for the insurance. The shipping company will be responsible for all the items they undertake. Over 99% of the items will be delivered safely. In case your item get lost or damaged, we will be responsible for half the loss.

Exchanges/Return
For this service, you must email us and inform us of the reason. We will then provide you with further instructions. The goods can be exchanged under the circumstances of unused and in the original condition with all the original packaging and labels. When returning an item for an exchange, please ensure that your name, address, phone number and instructions are clearly indicated.

We strongly recommend that you use traceable shipping. If your goods lose on the road, you can trace the shipping company. For overseas orders this process sometimes can take up to 30 days. Once we receive your return in our warehouse, please allow up to 5 business days to process your return, plus another 5 business days for the refund to be reflected in your credit card statement. We'll notify you by email once we have received and processed your return.